Secure and Accessible

Online Secure Application

Quantate Resolve is an online application, hosted by us, secured and configured to your security standards.
Governed by best practice cloud security standards (ISO 27001 and CSA), all your information is safe and secure.

Enterprise Issue and Incident Management

Review Management

Record and view all of your organisation’s currently captured incident, issue and action information at the Review level.
With the period/date selector you can view your profile over time - see what has been closed off and what you’re bringing into the next quarter

Issue and Recommendation Management

Record and manage your issues and recommendations, whether they are internally raised or as part of your external audits. Capture all relevant information including reviewer details, 3LOD, risk rating, attachments, and associated actions.

Incident Management

Record and manage your incidents and link them to issues currently recorded in the system. Incidents capture similar information to issues but also drills down into the ‘what happened’ and ‘what did we do about it’, allowing for greater understanding and analysis of incidents.

Action Tracking

Capture and track actions against your issues and incidents to record the current activities that need to be monitored and completed. Actions are linked to either Issues or Incidents, assigned to people to perform and update, and are tracked against statuses and overdue timings.

Capture, Record and Link Information

Information captured in the system is entered and updated using best practice forms, with an audit trail for every change - information is entered against customizable fields and multiple attachments can be stored against each item.

Integration with Quantate Risk

Connect your existing risk registers in Quantate Risk to link your risks to your issues and incidents and include in your reporting. Issues and incidents will also be available for view alongside your risks in your Quantate Risk system too.

User Activities

Items assigned to your users will appear under user dashboards where they can update and complete their assigned items. Users that have assigned actions will receive emails based on action due dates and your configured reminder settings.